Are you getting the Failed to Install a Dependency error message in Kodi using an add-on like Neptune Rising, Covenant, or any others like that?  I’ve helped some people get their new Kodi boxes set up since the Fusion shut-down, and it was not always easy.

One issue I came across was not being able to install any new add-ons even from the new Kodi Fusion alternative repos.  It was always giving the error message “Failed to Install a Dependency“.

After much troubleshooting, I figured it out.  Here’s how to fix it.

Check the Kodi Error Logs

The first thing I did after getting this error message repeatedly was to check the Kodi error logs.  The error logs are in a kodi.log file in the “temp” folder in your userdata folder on Android, or in the root of the folder just above that on Windows.

After opening it, look for the “Failed to Install a Dependency” error and see what is mentioned there and the lines above it.

Hint: if you see an instance of offshoregit.com, that should point you to where the problem is.  Offshoregit.com was shut down along with Fusion.

Can’t Install the Dependency, URL Resolver

In my case, I found repeated errors saying that it failed to install the URLResolver add-on.

Since just about all of the best streaming add-ons depend on the URLResolver add-on, and since URLResolver was always hosted in the Fusion repo, all these add-ons were failing to install because they couldn’t install URLResolver.

You might have a different dependency that is not installing, but the idea is the same.

Deactivate or Uninstall Broken Kodi Repositories

My first tip I would suggest to fix the “Failed to install dependency” error is to deactivate your repositories that don’t work anymore.

For instance, if you have the TVAddons.ag Add-on Repository enabled, then disable it.  The reason why you should do this is that when add-ons are installing and trying install dependencies, sometimes they try to get them from those repositories, and they fail.

When you install working repositories, disable the broken ones so Kodi can find dependencies in the working repos.

How to deactivate repositories in Kodi:

  • Go to the Add-on Browser
  • Go to My add-ons > Add-on repositories.
  • Select an add-on
  • Select “Disable”.

Manually Install the Dependency Add-on Using a Zip File

If deactivating broken repos doesn’t work, you can try to find the add-on zip file somewhere and install it manually.

The solution to my issue was to manually install URLResolver from a zip file.  If you have this same issue, follow these steps…

  • Download the URLResolver zip file.  (This is version 3.0.32)  If downloading to a Fire Stick using the Downloader app from the Amazon App Store, you can use the shortened link http://bit.ly/urlresolver
  • Place it in a directory that you can find in Kodi.
  • Then, in Kodi, go to the Add-on BrowserInstall from Zip File, browse to that folder, and select script.module.urlresolver-x.x.x.zip.
  • Once that finishes installing, you can go back to those repositories and install the add-ons that were giving you an error before.  They should work now!

The Server Might be Overloaded

Whether the main add-on failed to install or a dependency failed to install, sometimes the issue is that the server it’s trying to download from has become overloaded with too many people trying to install it at the same time.  Many times, these servers have a daily limit that they can quickly reach if a blog post is published about their add-on (this happens often after I blog about a new add-on).

When this happens, all you can do is wait and try again tomorrow (preferably in the morning).

Try Another Kodi Add-on

It’s possible that the add-on you’re trying to install has gone down, maybe temporarily or maybe permanently.  Take a look at some of the most popular Kodi add-ons and give one of those a try.

Do you have a VPN?

I always recommend Kodi streamers make sure they’re using a VPN.  Check out my 4 Reasons Why Kodi Streamers Need a Kodi VPN to learn more.

Still Getting the Dependency Error?

If these tips don’t work for you, please feel free to reach out to me in the comments.  I’d be glad to try and help.  Please include some details of your situation and a snippet from your Kodi logs around the dependency error.

123 comments on “How to Fix “Failed to Install a Dependency” Error in Kodi

  1. Only Good Things on

    Is there anyway you could break this down for those of us who are not tech-savvy? I have trouble trying to figure out what to even search for when I’m having a problem with this machine, so I have tried everything you’re saying to do and I still can’t get it to work. We have a g-box hooked up to the TV — not a computer — and we run Kodi through that, and Exodus through that, simply to watch TV shows and movies, and although it was working just fine on Friday, today we can’t get any shows or movies to load. It’s as if it won’t let us go to a terminal menu where we would choose a show/movie/etc. I *tried* to download the superrepo files, but I can’t be sure it worked. I *tried* to find out which files were giving me the error, but your instructions seem to be written to find the user files on a computer, so I *think* I found the menu you said to find for Android but it was empty. I don’t even know what information I can offer you that could help you to help me, but it’s not like I can call a repairman to come to my house and fix this box, so I’m kind of on my own here. Is there any way that you could help me (or direct me somewhere to) figure out how to make it play shows/movies again? I really appreciate your time. Thanks so much!

    Reply
    • Nathan Kinkead on

      What version of Exodus are you running now? I’ve had good luck with the new Smash repo and it updated Exodus to the latest version 3.1.19.x and fixed a lot of the issues. Trakt is fixed, search is fixed, and I wonder if it will that repo will be able to install the dependencies you need as long as you deactivate or uninstall the broken ones.

      Reply
  2. Amber Wonnenberg on

    I tried adding Smash and it wouldn’t connect to download the zip file. I tried again and got the same message with SuperRepo . The message says ” couldn’t retrieve directory information. This could be due to the network not being connected. Would you like to try anyways?”
    But it is connected to the internet. I am not a very tech savvy gal. What am I doing wrong here?

    Reply
    • Nathan Kinkead on

      Well, normally, I would say… Double-check to make sure there are no typos in the URL. The URL has to match exactly. Try typing it into your web browser. You should see a simple list of links if you typed it in right. If you don’t get anything and you typed it in right, then the repo is down. However, I just tested it myself, and you’re right. It seems to be down. The good news is that it should just be a DNS change that is propagating and should be back up soon. (according to this tweet… https://twitter.com/xsmashx88x/status/879491245181108225)

      Reply
      • Amber Wonnenberg on

        Oh wow. Thank you so much. And here I thought I was just a dork who couldn’t figure it out! I will try it again soon. Thanks again.

        Reply
  3. achilles77 on

    Thank you. This was driving me crazy. For me it was the LiveResolver dependency that was missing and some add-ons were not installing (stream army, uk turks). Finally I found the zip file and installed the LiveResolver manually..

    Reply
  4. Sergio on

    I’m trying to install Salts and sports devil from the smash repo but get an error saying dateutil failed to install then failed to install a dependency.

    Reply
    • cherylkem on

      I have been trying to install SATS for 3 days now and keep getting cannot install dependency. Checked my url resolver and it is up to date. Tried in Ares wizard and get error 404. Tried Smash repo as well same issue.

      Reply
  5. Keith on

    Only getting this error on installation of Bob Unrestricted which fails to install. So I’m guessing it’s a dependency that’s unique to Bob as it’s on a fresh install of Kodi so I doubt there’s anything in the cache that’s causing it (?)

    Reply
  6. Brian on

    I just want to say thank you for all of this. I’m sure without the support of people, we’d be tearing our hair out. I’ve spent about 8 hrs trying to fix myour Kodi and this has been the only place I’ve found so far that’s actually worked. Appreciate the work you do.

    Reply
  7. Mike Hammond on

    I was going nuts with the errors and tried installing different add ons and nothing worked. Reading through logs and all the time spent just to get exodus back. Well in the end it took maybe 5 minutes to fix, uninstall kodi, use caz add on and everything is perfect, only wish I did that first 6 hrs later.

    Reply
  8. Laura R on

    I’m having trouble after installing caz and other add on repositories. The message I keep getting is script.module.addon.common version 2.0.0 could not be satisfied. I’ve tried reinstalling kodi and nothing.

    Reply
  9. Nathan Kinkead on

    I just tested it myself and I’m not having that issue. I just downloaded a new skin from the official Kodi repo, and it worked fine. Since your comment is from last week, I wonder if it’s still happening for you, or maybe it was just an outage of some kind. If it’s still happening for you, then I wonder if there is some kind of blocking going on with your device. When you opened the URL in your browser, was it on the same device or a different one?

    Reply
  10. Beefy9602 on

    The only way I’ve been able to install anything is through the ares wizard. All the sources I’ve added for numerous add-ons cannot connect to network. I’ve triple checked the url, formatted my fire stick a couple times and I still cannot do anything with the zip files. Through ares I downloaded covenant, only a handful of movies and t.v. shows only from the last 2 or 3 years have any streams available and there are usually a couple from solar movies/ gvideo or one movies/ gvideo. When I try to update covenant I have the dependency error. I’ve spent hours reading online and watching YouTube videos and nothing has worked.

    Reply
  11. Tracy on

    Hi Nathan, I’m receiving the following error ” Kodi the dependency on version could not be satisfied” and unable to rectify I’ve uninstalled numerous times and nothing pls help

    Reply
      • Tracy on

        Any and all addons don’t work I’ve tried on a firestick n it’s all fine but
        On my Sony Bravia its showing “dependency version could not be satisfied” kodi version is still 17.3 n using the same steps that work on the firestick n nothing working.
        Hope this helps

        Reply
  12. Watson Holmes on

    Okay here is my problem..I factory restarted my box..then went back and download kodi went good no problems with that. I put in the hyper link for simplycaz hit enter…went back and installed from zipfile…then install from resposatory..all went like it should but I can not install any add ons it says at the top the name of whatever it is then…dependency error located at and give me a address..I am clueless on how to fix it it seems like nothing is working any help would be appreciated thanks!

    Reply
  13. Kosta92 on

    The traffic spike is probably because many people want to watch F4M streams of Meyweather vs. McGregor fight, but can’t because F4MTester won’t install. And they all are trying to find a solution to this problem on your website, just like what I am doing right now.

    Reply
  14. Igor Zaytsev on

    I keep getting this error:

    ERROR: CAddonInstallJob[plugin.video.SportsDevil]: The dependency on script.module.livestreamer version 0.0.0 could not be satisfied when i try to install sportsdevil from

    Reply
  15. Joi Peay on

    We are trying to re-install exodus after attempting to watch the Mayweather and McGregor fight . Something happened in our exodus was removed . We keep getting this error

    Reply
  16. Andrew Gelyon on

    If I try to install sportsdevil or any other add on it gives me “the dependency on script.module.dateutil version 0.00

    Reply
  17. Steph on

    I was able to get the Colossus Repository but whenever I try to install anything I get a “Failed to install a Dependency” error
    I downloaded the URL Resolver but it still won’t let me install anything. I’m at a lost. Any suggestions?

    Reply
    • Chrissie Fossett Gubancsik on

      Same here! I downloaded Colossus, and am trying to install Covenant. I get this error every time I try- The dependency on script.module.addon.common version 2.0.0 could not be satisfied.

      Reply
      • Jan on

        Same issue here too! I am getting the same “dependency on script.module.addon.common version 2.0.0 could not be satisfied” when trying to install Covenant. Have tried to re-install Kodi multiple times. Same issue with Kodi 17.3 and 17.4.

        Reply
          • Jan on

            Ok so after spending about 6 hours to try and fix the issue I gave it a break. I just went back yesterday (a week later) and tried installing Covenant again, and it worked! I did nothing else…

  18. Meg on

    I tried the manual from Zip file this afternoon and still got the error message “failed to install dependency”

    I hangs at 1% download then stops about 30 secs in and gives me that message.

    Reply
  19. Nathan Kinkead on

    I knew how to install the browser on fire stick and have posted about that in most of my Fire TV posts. I thought you wanted to watch trailers in Kodi? Why switch to the browser on the FireStick when you can just watch trailers on your phone if you’re deciding on what to watch?

    Reply
    • Mike Hammond on

      Ahh we havent conversed in a while, you forgot I switched to terrarium on my television & couldnt get movie trailers, i didnt know i had to download a browser

      Reply
  20. Liliana LaSorsa on

    Hello Kinkead Tech..my name is Liliana. I would truly appreciate your assistance in helping me set up my Kodi platform for Italian television. I am wondering if we can do remote assistance and I will pay you for your help and time. I had Kodi working perfectly on my old pc, but that just went dead this evening.
    Looking forward to hearing from you. .
    Thank you in advance,
    Liliana

    Reply
  21. PD on

    Hello Nathan,
    Thanks for this post.
    I have been trying to get icefilms to run. It was running before the summer, but now I get: “error, check log”. One dependency seemed to be urlresolver, and I used your method to update it, but icefilms is still not working. I am wondering if the addon itself is down and it is not something I can fix. Do you know if icefilms is still working?
    Thanks for your help.

    Reply
      • PD on

        Thanks for the reply Nathan. Pity that icefilms has gone down. The thing I really liked about it was that when downloading tv shows, the file name included not just the season and episode number, but it also included the name of the episode. I haven’t found a way to do that in covenant. Do you know if that is possible in covenant?
        Thanks.

        Reply
          • PD on

            Yes, that is correct. Covenant’s file name is only show, season, episode, but not title of episode. Whereas icefilms, when it was working, would also include the episode title in the file name.

  22. Arissa Camel on

    i just received my fire stick today and i’m trying to download the url resolver and i keep getting this message “Couldn’t retrieve directory information. This could be due to the network not being connected. Would you like to add it anyway?” I am connected to the internet so i don’t know why it’s giving this message. and when i click add it anyway nothing happens when i try to install from zipfile.

    Reply
    • Nathan Kinkead on

      If you’re using a Fire Stick to download the URL Resolver zip file, then you would need to search the Amazon app store for an app called “Downloader”. You can use that to browse to that URL to download the zip file. Then you can “Install from zip file” in Kodi and find that file.

      HOWEVER, if you just received your Fire Stick today, then why are you starting off with this? You should be using a repository that has access to these dependencies to download automatically behind the scenes. This post came about when Fusion / TVAddons went down… then these dependencies needed to be installed manually… until alternative repos showed up.

      Reply
  23. Ed on

    Been trying g to troubleshoot this for 2 days and I keep coming to a halt.

    Trying to fix my kodi using only the fire stick. Not connected to a PC or android

    So I uninstalled kodi and now can’t seem to reinstall it. Not only that all I can see is a link to kodi 18 when I want kodi 17.3
    Also note that under video add ons it shows that I do t have any video add ons at all.

    When I followed a tutorial on you tube I finally got all the way to opening a zip file under add ons and it failed. Can’t even remember the reasoning.

    Anyway, I seriously can use your help.

    Reply
  24. jaybird on

    I’m still having that issue where I’m trying to I stall the pyramid and it tells me failed to install a dependency. I did try your bit.lg but when I go to install from zip file it will let me get past that point. Please help me.

    Reply
  25. Lory on

    Help I cannot get anything on my kodi firestick. No movies or anything just the basic bubble screen showing the main 5 sub titles. I have been trying for 7 hours to get exodus, which has died so tried to install colossus but that keeps coming up with dependency error.
    Can someone please give me an idiots guide to enable me to watch anything

    Reply
  26. Randy on

    I have Kodi v17.6 & tried multiple add-ons that would not load and gave me the same error “Failed to install Add-on from zip file. The dependency on version could not be satisfied”. I deleted the add-ons that didn’t work but still no luck. I tried repository.xvbmc, kdil, fusion, superrepo, and still got the same error.

    Reply
  27. Tammy Vernon on

    Hey, thanks for a fix for this problem but I ran into a problem. I put the link in downloaded but once it finishes you say to put it in a place where you can find it in Kodi. I have no idea how to do this. Can you give me the instructions step by step how to get it to Kodi where I can use the open zip file. Thanks so much.
    Tammy Vernon

    Reply
  28. Liliana LaSorsa on

    Hello Nathan.. I am writing you because I am having trouble with an addon. It is too long to explain here. I am willing to pay for remote assistance. My name is Liliana and my email is: [email protected].
    Please contact , I would appreciate it very much. Thank you,
    Liliana

    Reply
  29. Gary Rollagher on

    Despite having UK Turk running fine on several decices I kept getting a Check Log message on my Dell Venue 5130.

    Having installed the log reader from within Kodi itself it pointed to a missing URL resolver component. I followed the instructions in: How to Fix “Failed to Install a Dependency” Error in Kodi by Kinkead Tech which helpfully provided a link to the necessary zip file. All good now! Thanks!

    Mike Farnham

    Reply
  30. David Wolverson on

    Hi I have a Sony Bravia Android TV and Kodi has been running fine on it until it automatically updated to version 17.6, now all of the add ons have vanished and when I try and install anything (tried various repositories that are still open) I get the message that it failed as the ‘dependency on version could not be satisfied’. I have tried clearing the kodi cache and uninstalling/ re-installing kodi but nothing works. All of the ‘fixes’ I can find suggest installing other add ons to fix dependency issues but that doesn’t work for me as I keep getting the same message when I try this. Any help would be greatly appreciated.
    kind regards,

    David

    Reply
  31. Paulo Ribeiro on

    Hi, my kodi stopped working. I’ve reset everything and now can’t install any addon, I have 0. Already tried the most common fusion and mrblamo. All addons disappeared one day, and the sources were all there but didnt show the “install from repository” option. After reset cant install any arr on – “failed to install dependency”… Any tips? I have a blank kodi

    Reply
    • Nathan Kinkead on

      There’s another person in these comments having the exact same issue as you. Do you have an Android TV device? My suggestion would be to uninstall all repositories and then only reinstall one and try installing add-ons from that.

      Reply
  32. Goran Knežević on

    I installed a fresh copy of Kodi17.6 and after that I wanted to install addons, but nothing it prevents me from installing. Whatever I’m trying to do, I still have the same message: Failed to Install a Dependency “Error. Sorry my English is not very good I am from Croatia.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.