Kodi not working? Getting the infamous “No stream available” error?
I get a lot of comments and questions from readers like you who run into Kodi streaming issues with add-ons like Exodus, Covenant, etc.
I’ve replied so many times with many of the same tips, so I thought I should compile a comprehensive list of all of the troubleshooting tips I usually give to people to help get their Kodi setup running smoothly again. I hope this helps you.
What Kind of Kodi Streaming Issues Are We Talking About?
The streaming issues I’m referring to could take many forms. Here are examples of streaming issues in Kodi…
- An episode or movie doesn’t contain any source links
- “No Stream Available” error message when trying to play a source link
- Video tries to play, but never starts
- Video plays, but buffers periodically
- Video stops while watching it
With that said, let’s get into it! I’ve put together the following troubleshooting tips for you all…
1) Are You on the Latest Versions of Kodi and the Add-on?
I’ve personally experienced issues where a streaming add-on completely breaks and no shows will get any links. The issue is sometimes due to old version of Kodi or the add-on you’re using.
Other times, there have been issues where an update breaks the add-on, and it can sometimes be fixed by uninstalling the add-on and reinstalling it. This happened to the Exodus add-on in late July 2016.
For Kodi, make sure to visit kodi.tv to check if you have the latest stable version.
- If you are using Android, don’t install Kodi manually, but use the Google Play Store to install Kodi that way it stays up to date.
- If you are using Windows 10, install Kodi from the Windows Store so it always stays up to date.
- For everyone else and for those using the Amazon Fire Stick (which doesn’t have the Google Play Store), you’ll need to install your Kodi updates manually. See how to install Kodi on an Amazon Fire TV or Stick.
2) Are You Using an Abandoned Add-on?
If you’re still using Genesis, it was replaced by Exodus! If you’re still using Exodus, it was replaced by Covenant! If you’re still using Covenant, it has been replaced with lots of different forks.
Kodi has been a bit of a game of “whack-a-mole” in recent years. Add-ons are developed, become popular, and then get shut down.
To stay on top of the latest top add-ons that are working for people, check out the The Best Kodi Streaming Add-ons.
Looking for a tutorial to set up everything from scratch? Check out my Complete Guide to the Ultimate Kodi Setup.
3) Did You Just Install a New Repo or Add-on?
Sometimes it works fine without restarting Kodi, and sometimes there are issues and you need to restart Kodi.
I’ve seen it happen enough times where Kodi needed a restart after installing something new, that I’m including it in this list of troubleshooting tips.
4) Is Auto-Play Turned On?
I get a lot of comments from people saying that when they try to watch a show or movie, it won’t play. They talk as though whatever was played was their only option and it just doesn’t work.
If auto-play is turned on in your add-on’s settings, then you may not even be aware that your Kodi add-on is just selecting the first link (thinking it should work fine), but then it doesn’t.
If you have auto-play turned on, highlight the episode or movie you want to watch, and press the menu button (or “c” on a keyboard). Select “Play using…” to get the list of links. Then, you can go through each one until you find one that works.
5) Are You Using Real-Debrid?
The developers of video streaming add-ons do not host these videos. All they do is aggregate video streaming links from websites around the Internet to index them to make them easy to browse and search for within Kodi. These add-ons have no control over the servers that actually host the videos, and sometimes those servers get overloaded or even go offline.
The way to get reliable video source links is to sign up for a Real-Debrid premium subscription. It is a MUST if you are wanting to watch most of your TV shows on Kodi streaming add-ons. Once you set up a Real-Debrid account and pay for some days, use this tutorial video to connect Real-Debrid (the same tutorial can be used for almost any streaming add-on).
6) Has Your Real-Debrid Subscription Expired?
I’ve had some friends and family run into this where they complained that nothing was working all of a sudden. Hundreds of links would be available, but when you try to play one, it goes through all of them in just a few seconds resulting in “No stream available”.
It turned out to be an expired Real-Debrid subscription.
If your Real-Debrid subscription expired, login to your Real-Debrid account and check to make sure your subscription is still active. If not, renew it.
7) Did Real-Debrid Get Disconnected
If your Real-Debrid links disappeared, sometimes updates cause that. Just to be sure, try to re-authorize Real-Debrid in the add-on settings or URLResolver settings.
Read my post, Exodus Update Broke Real-Debrid; How to Fix.
8) Have You Cleared Providers & Cache in the Add-on?
I’ve had issues before where none of the links for a episode would work, and it was fixed by using this tip. I’ve also seen it where selecting a source link does absolutely nothing. You can hear the sound like you selected it (so you know it’s not an issues with the remote), but then it just sits there on the source list or episode list screen and nothing happens. I’ve fixed this issue numerous times by clearing providers and cache.
Usually somewhere in the settings or tools section, there will be a Clear Providers or Sources link and a Clear Cache link.
What this does is clear the cache of source links for episodes and movies, allowing the add-on to re-check for sources the next time. Sometimes, this will bring in new source links that weren’t there before. This will give you a higher chance of finding a good source link.
But again, if you use Real-Debrid, this will probably be less of an issue for you.
9) Is it Only Playing the First Episode in the Series?
If you’re experiencing the issue where an add-on only plays the first episode in the series, see the solution here.
10) Is Corrupted Add-on Data Breaking Add-ons?
If you have the “no stream found” error in Exodus, and the Tools menu is missing, so you can’t clear providers or cache, then you might have this issue where the add-on data is corrupt and needs to be cleared manually.
The only solution that worked to solve this was to manually remove all files related to Exodus in the Kodi userdata folder, for example:
I don’t know which file got corrupted, but removing & reinstalling through the Kodi GUI did not help. The folders need to be deleted manually.
11) Is Your Internet Speed Fast Enough?
If you always have issues with videos that buffer frequently, especially with higher quality videos, you may want to check what Internet speed you get with your Internet Service Provider (ISP). I would say you would need at a very minimum 10mbps, but 25-50mbps is much more preferred. Go to speedtest.net and check your Internet speed.
While this will eliminate some problems, it won’t fix everything because many times the bottleneck is not your home’s Internet connection, but the bottleneck is the server which may be overloaded from too many people streaming videos from it. Again, use Real-Debrid to avoid that.
I also want to mention that sometimes the issue is not necessarily your bandwidth, but the quality of your internet connection. I frequently notice wifi issues across my house where it seems like there’s random packet loss. While my speed test was okay, my connection was inconsistent and unsteady.
Try rebooting your cable modem / router/ wifi. That usually gets me back up fast streaming again.
12) Have You Adjusted Your Kodi Cache Settings?
Did you know that Kodi has hidden settings that you can put in your advancedsettings.xml file that will tell Kodi how to handle its buffer cache? These settings define:
- What kind of content to cache
- Where to store it
- How much RAM it can use, and
- How fast it can download from a video to fill up the buffer!
To find out how to modify these settings, check out out my tutorial How to Fix Kodi Buffering with Hidden Cache Settings.
13) Is Your Kodi Streaming Box Too Old? Time to Upgrade?
Is your Home Theater PC or Kodi box getting a bit old and slow? Maybe it doesn’t have very much RAM, or maybe the hard drive is starting to go bad and get ridiculously slow. These things could cause issues with video streaming simply because the computer can’t handle it.
14) Do You Have a Router from Sky (an ISP in the UK)?
Some comments British readers here have shared this tip, and many have been ecstatic when they found this setting and it completely unlocked their Kodi streams.
If you have a router from Sky, check the settings on it and turn off “Sky Shield” or “Sky Broadband Shield“. That setting is a web content filter that blocks access to some sites. Mostly, it blocks sites with malware or phishing scams, but it also happens to block sites that host video streams.
Turn it off and your streams in Kodi will start working!
If you can’t turn it off, you need to get a Kodi VPN!
15) Do You Have Any Other Web Content Filter or Parental Controls?
Just like the previous tip with the Sky Shield setting, there are lots of other content filter and parental controls that would have the same effect.
If you are using something like this, either turn it off or make an exception for your Kodi box so it has full access to all the stream servers.
16) Are You Getting Filtered, Geo-Blocked or Throttled by Your ISP?
Maybe you’re not aware of your ISP’s content filter setting on your router, or maybe it’s locked on. There is a way around it, keep reading…
- Geo-blocking is when servers restrict access to some content to only certain countries, blocking other countries.
- ISP throttling is when your ISP (Internet Service Provider) monitors (spies on) your Internet usage and limits your bandwidth of certain types of content, like streaming video.
Not to mention, ISPs have been known to report suspicious traffic patterns to government agencies… not something I would want to risk!
Update: have you heard about the new US legislation that will let your ISPs track and sell your Internet browsing history? Read more here.
All of these issues can be resolved by using a VPN service.
With a Kodi VPN, all your traffic is encrypted so your ISP can’t tell what you’re streaming or where you’re streaming it from.
Plus, you can choose your own location so servers think you are accessing them from a different country, which is very useful to access content that’s blocked in your country.
I personally use IPVanish VPN. They have very fast networks and over 500 servers all over the globe so it won’t slow down your bandwidth very much.
I can vouch that I’ve had better luck with more Genesis/Exodus/Covenant/SALTS links working after I installed IPVanish on my Kodi box.
If you want to learn more, read my post, 4 Reasons Why Kodi Streamers Need a VPN.
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Let’s Hear From You
- Were any of these tips particularly helpful to you? I’d like to hear it.
- Do you have any other tips to add to this?
- And of course, if none of these issues have helped, feel free to share what issues you’re having. Please try to give me as many details as you can. I’ll see if I can help.