Reply To: Help to troubleshoot IPVanish connection on amazon fire box

My firetv kept saying low data even when I deleted everything so thought would restore to factory settings and reinstall apps. Well before the restore IPVanish worked and still does work on my other tv and phone but now I can’t connect on this TV. I uninstalled and reinstalled, cleared cache etc and still cannot get IPVanish to connect again. Every time I do it get “connection failed”. It doesn’t matter what server or protocol I use it will not connect. How can I get IPVanish to work again on my FireTV?