- This topic has 29 replies, 1 voice, and was last updated 3 weeks, 4 days ago by
December 28, 2015 at 5:43 pm #1895
I have an MXQ box which I play movies on and every so often it buffers yes probably due to my internet connection but why do it shut down my TV and then turn it back on again during play, this happens quite frequently and I’ve tried to set my video/view settings but it does not seem to do anything? Am pretty new to the KODI format so any help would be much appreciated?
Thanks in advance,
December 26, 2017 at 8:02 am #21114
Hi iv got a mxQ box iv got showbox on it but evrytime it loads up the box shuts down and restarts ..please can u help
August 7, 2020 at 11:37 am #107934
I don’t see the cec option on my box. Any ideas?
February 24, 2016 at 2:00 pm #2168
My MXQ box is doing the same thing. I\\\\\\\’m wondering if it has to do with the temperature of the box…? Maybe it gets too hot so it shuts itself down? It trys to reboot and will repeatedly show the MBox Make your Life colorful start-up and then it shuts down again and tries to reboot. If I shut if off and let it sit for awhile it will start up again and may work for a while again, until it goes thru the same routine again.
Also, I am having an issue with TV Shows pausing in the middle of playing when I haven\’t hit the pause button. I will hit ok, it will play for a bit and then it pauses again…over and over again.
Any ideas? I have been reading about firmware but I\\\\\\\’m not sure if I should try that yet.
June 11, 2016 at 2:18 pm #2365
This seems to have worked for me! Thanks koditvguy. In case anyone has this, you can toggle the CEC controls from Advanced Settings in your Settings on the box.
April 22, 2017 at 8:48 am #3263
My box is turning off and I turned the CEC off but that did not work. Any other suggestions
October 9, 2018 at 3:04 pm #33428
what to do about my mxq 4k box movie goes in and out. i trier to reset it with the tooth pick
February 16, 2019 at 5:13 am #38142
Jeronce Nia Kishy kiy Cherubin bowenParticipant
My mxq pro 4k tv box keep shutting down
January 11, 2017 at 3:32 am #2836
Hello all I was here to find a solution for the different issue with my box. But reading the thread I will answer your question. I have been using box from last 5 months even I was surprised when the blank screen was occurring randomly I was I was little worried that is my box bad or is it spoiling my television. Then one day I realised that screen goes black and comes back in few microseconds the reason was when you\\\’re somebody in another room in my house used to turn on return of any other electrical devices I was getting that blank screen So don\\\’t worry it\\\’s not about your box it\\\’s not about your television it\\\’s only about electrical connections and it doesn\\\’t do any harm to any of your instrument
March 12, 2017 at 6:17 am #3087
I was having the same problem with my TV turning itself off whilst using my ott box. I seemed to have solved it by turning off the auto hdmi setting, then selecting 720 @50htz under the display tab. Hope this helps?
March 16, 2016 at 4:46 am #2228
I just got my mxq box 2 days ago and it happens to me as well, it turns my tv off after 5 min. I don’t think it’s the tv it has to be the box it self. Those anyone know the answer to this problem, please help. Thx
February 23, 2016 at 12:06 pm #2164
Just to let you know my mxq box does it also I don’t know if its with some downloads but tv will click to shut off then click to restartPLEASE help
October 3, 2020 at 2:39 pm #120991
I have my box for 5 years until recently. Only change was added VPN and upgraded to Xfinity WiFi. Just changed the HDMI cable to see if that was the problem. Where do you find the Advanced option in Settings? Is it under another function?
May 13, 2017 at 7:33 am #3372
I have a Coolead MX3 box. It randomly cuts out. Sometimes it turns itself back on after approx 2 seconds and sometimes it doesn\’t turn on again at all. Strangely, it ONLY does that whilst using on my LG Smart TV. It\’s fine on my other (non smart) one. Its been doing this for around 10 months. It\’s driving me crazy! Please help me.
March 27, 2016 at 12:19 pm #2274
try the cec control setting under advanced settings
August 31, 2016 at 5:32 am #2497
I have a similar problem, every 30 min video is stopped and MQX returns to the application menu (ex. KODI > menu KODI). I changed the settings CEC but it does not help, how to set it, maybe I\’m doing something wrong.
December 22, 2016 at 5:58 am #2806
My MXQ pro box keeps re booting it\’s self once turned on, it dose this twice maybe three times them will work – answer anyone?
May 2, 2017 at 3:28 am #3306
My MX box goes on standby after 3 minutes and can’t cure it
October 11, 2018 at 6:07 am #33478
First, do a hard reboot by unplugging the power cable and wait 5 minutes and plug it back in. Second, after it comes back up, go to the network settings and be sure your connected to the network. Check all your apps to be sure they are all in working order.
August 7, 2020 at 12:35 pm #108000
Martin Coetzee SmithGuest
found out its the hdmi cable thats faulty. changed it and all ok
March 27, 2016 at 12:20 pm #2275
try the cec controls on the box settings
February 18, 2019 at 11:37 pm #38351
I have a decoder plugged in on my tv on HDMI1. When I plug my MXQ 4K tv box into my tv on HDMI2 or 3 the tv box and decoder start to flicker on the tv screen. Both shows clear picture for 2 seconds then off for 2 seconds and keep on repeating the sequence. I can unplug any one and just have one connected on the tv and it works 100%. I tried to connect them to a splitter box and just have one HDMI cable into the tv but still had the same problem. A different MXQ 4K box on 2 other tv’s is doing the same thing.
Do you have any advice for me please.
January 11, 2017 at 3:32 am #2837
I was here to find a solution for the different issue with my box. But reading the thread I will answer your question.
I have been using box from last 5 months even I was surprised when the blank screen was occurring randomly I was I was little worried that is my box bad or is it spoiling my television.
Then one day I realised that screen goes black and comes back in few microseconds the reason was when you’re somebody in another room in my house used to turn on return of any other electrical devices I was getting that blank screen
So don’t worry it’s not about your box it’s not about your television it’s only about electrical connections and it doesn’t do any harm to any of your instrument
January 28, 2017 at 2:40 am #2923
I found out that the power adaptor was the main culprit. I use to hv the problem but once i change another adaptor, works normally. The box was perfectly ok
April 19, 2018 at 12:46 pm #31416
Where did you get another adapter?
February 19, 2018 at 12:08 pm #26042
My MXQ tv box was also shutting the TV off then on again after every few minutes, so I took the advice of @koditvguy and turned on the CEC under settings and the box is working perfect now
September 5, 2018 at 12:58 pm #32244
I consider the best cccam servers are those from Fishbone IPTV cloud
I would like to see more posts like this
September 11, 2018 at 3:46 pm #32304
I can tell you one reason it’s crashing, I believe it’s either the box (though I highly doubt it) or the most likely problem would be all your cable fittings. You need to check all of your cable fittings and see if they are showing wear or showing burnt like marks. I can promise you if you haven’t had new cables or cable fittings in the last 2 to 3 years, that is most likely your problem. Start with your connections right from where it comes into your home, also, you might have to call your cable provider because it could also be your modem. I hope you were smart enough to carry insurance with the cable provider because it’s expensive if they have to come to your home with insurance.
Now maybe you might help me with my problem?
October 11, 2018 at 5:33 am #33463
i have a mxq pro 4k TV box which i have been using for the past 1 year, just yesterday i tried to put it on, it showed the MBOX sign then the APPS for some few second and the the TV screen went blank, i tried to change the HDMI cable several times but it keep behaving the same. please need a help
July 4, 2021 at 5:06 am #165588
What is the problem if my mxq pro 4k auto restarting if i play videos ..in youtube or netflix