What is the problem if my mxq pro 4k auto restarting if i play videos ..in youtube or netflix

My MXQ pro box keeps re booting it\’s self once turned on, it dose this twice maybe three times them will work – answer anyone?

Just to let you know my mxq box does it also I don’t know if its with some downloads but tv will click to shut off then click to restartPLEASE help

I have a Coolead MX3 box. It randomly cuts out. Sometimes it turns itself back on after approx 2 seconds and sometimes it doesn\’t turn on again at all.  Strangely, it ONLY does that whilst using on my LG Smart TV. It\’s fine on my other (non smart) one.  Its been doing this for around 10 months. It\’s driving me crazy!  Please help me. 

I was having the same problem with my TV turning itself off whilst using my ott box.  I seemed to have solved it by turning off the auto hdmi setting, then selecting 720 @50htz under the display tab.  Hope this helps? 

This seems to have worked for me! Thanks koditvguy. In case anyone has this, you can toggle the CEC controls from Advanced Settings in your Settings on the box.

My MXQ box is doing the same thing. I\\\\\\\’m wondering if it has to do with the temperature of the box…? Maybe it gets too hot so it shuts itself down? It trys to reboot and will repeatedly show the MBox Make your Life colorful start-up and then it shuts down again and tries to reboot. If I shut if off and let it sit for awhile it will start up again and may work for a while again, until it goes thru the same routine again.
Also, I am having an issue with TV Shows pausing in the middle of playing when I haven\’t hit the pause button. I will hit ok, it will play for a bit and then it pauses again…over and over again.
Any ideas? I have been reading about firmware but I\\\\\\\’m not sure if I should try that yet.

I don’t see the cec option on my box. Any ideas?

My box is turning off and I turned the CEC off but that did not work. Any other suggestions 

Hi iv got a mxQ box iv got showbox on it but evrytime it loads up the box shuts down and restarts ..please can u help

My MX box goes on standby after 3 minutes and can’t cure it

Hello all I was here to find a solution for the different issue with my box. But reading the thread I will answer your question. I have been using box from last 5 months even I was surprised when the blank screen was occurring randomly I was I was little worried that is my box bad or is it spoiling my television. Then one day I realised that screen goes black and comes back in few microseconds the reason was when you\\\’re somebody in another room in my house used to turn on return of any other electrical devices I was getting that blank screen So don\\\’t worry it\\\’s not about your box it\\\’s not about your television it\\\’s only about electrical connections and it doesn\\\’t do any harm to any of your instrument

I have my box for 5 years until recently. Only change was added VPN and upgraded to Xfinity WiFi. Just changed the HDMI cable to see if that was the problem. Where do you find the Advanced option in Settings? Is it under another function?

I just got my mxq box 2 days ago and it happens to me as well, it turns my tv off after 5 min. I don’t think it’s the tv it has to be the box it self. Those anyone know the answer to this problem, please help. Thx

Have a whole batch off mxq 5g boxes with allwinner chips
Boxes keep rebooting tried different power supplies hdmi cables flashed different ROMs as well (no luck)
boxes have no cec function tried reset works for bout 5 minutes and reboots constantly after any advice thanks

I found out that the power adaptor was the main culprit. I use to hv the problem but once i change another adaptor, works normally. The box was perfectly ok

I can tell you one reason it’s crashing, I believe it’s either the box (though I highly doubt it) or the most likely problem would be all your cable fittings. You need to check all of your cable fittings and see if they are showing wear or showing burnt like marks. I can promise you if you haven’t had new cables or cable fittings in the last 2 to 3 years, that is most likely your problem. Start with your connections right from where it comes into your home, also, you might have to call your cable provider because it could also be your modem. I hope you were smart enough to carry insurance with the cable provider because it’s expensive if they have to come to your home with insurance.
Now maybe you might help me with my problem?

what to do about my mxq 4k box movie goes in and out. i trier to reset it with the tooth pick

try the cec control setting under advanced settings

I have a similar problem, every 30 min video is stopped and MQX returns to the application menu (ex. KODI > menu KODI). I changed the settings CEC but it does not help, how to set it, maybe I\’m doing something wrong.

try the cec controls on the box settings  

Hello all
I was here to find a solution for the different issue with my box. But reading the thread I will answer your question. 
I have been using box from last 5 months even I was surprised when the blank screen was occurring randomly I was I was little worried that is my box bad or is it spoiling my television.
Then one day I realised that screen goes black and comes back in few microseconds the reason was when you’re somebody in another room in my house used to turn on return of any other electrical devices I was getting that blank screen
So don’t worry it’s not about your box it’s not about your television it’s only about electrical connections and it doesn’t do any harm to any of your instrument

i have a mxq pro 4k TV box which i have been using for the past 1 year, just yesterday i tried to put it on, it showed the MBOX sign then the APPS for some few second and the the TV screen went blank, i tried to change the HDMI cable several times but it keep behaving the same. please need a help

found out its the hdmi cable thats faulty. changed it and all ok

My MXQ tv box was also shutting the TV off then on again after every few minutes, so I took the advice of @koditvguy and turned on the CEC under settings and the box is working perfect now

Ola
Nice share.
I consider the best cccam servers are those from Fishbone IPTV cloud
I would like to see more posts like this
Thanks

I have a decoder plugged in on my tv on HDMI1. When I plug my MXQ 4K tv box into my tv on HDMI2 or 3 the tv box and decoder start to flicker on the tv screen. Both shows clear picture for 2 seconds then off for 2 seconds and keep on repeating the sequence. I can unplug any one and just have one connected on the tv and it works 100%. I tried to connect them to a splitter box and just have one HDMI cable into the tv but still had the same problem. A different MXQ 4K box on 2 other tv’s is doing the same thing.
Do you have any advice for me please.

First, do a hard reboot by unplugging the power cable and wait 5 minutes and plug it back in. Second, after it comes back up, go to the network settings and be sure your connected to the network. Check all your apps to be sure they are all in working order.