Error message: ‘Failed to install a dependency’.

After trying to install Trakt and failed, the Kodi Log Viewer shows the following:

‘ERROR: Could not find suitable input format: x-directory/normal’

Any idea what does it mean and how to fix this error?

And before that error came the following error:

‘CAddonInstallJob[script.trakt] failed to install dependency script.module.dateutil’

And before that the following error:

‘CAddonInstallJob[script.module.dateutil]: invalid package special://home/addons/packages/script.module.dateutil-2.5.3.zip’

Thanks Nathan for your suggestion, but I gave up trying to fix the missing dependency. I decided to start from scratch following your instructions on a new build. By doing so, I succeeded to install Fantastic and SpinzFlix, but when I wanted to install the Backup add-on it failed. The log states as follows:

Error: Exception Thrown (Python To (ppRxception): –> Python callback/script return the following error
Error Type: <type ‘exceptions. Import Error>
Error Contents: No module named apiclient.discovery

Any idea what I should do next?

BTW, the new build I’m building uses the Windows 10 app. Trying to update the advanced settings file I couldn’t find it in the usual place. I founded in:

%LOCALAPPDATA%\Packages\XBMCFoundation.Kodi_4n2hpmxwrvr6p\LocalCache\Roaming\Kodi\userdata

This location might be different depending on which package created the new Kodi build. Maybe you should update your post regarding the buffering issue.

Thanks, Nathan. I need your help again.

I have two Window 10 Krypton 17.6 Kodi’s. In one of them (call it A) I succeeded un-installing Kodi and re-installing it using the Windows Store version and started the new build from scratch. I tried the same procedure on the other one (call it B) but it didn’t get the same result because it found out that Kodi was installed and instead of creating a new Kodi folder it used the older one, so old the missing dependencies are still there.

In the one that succeeded (A), I could rename the Kodi folder to ‘oldKodi’. I couldn’t rename it in the one that failed to succeed (B) it looks like that it is a copy and not an original, but no delete and no rename options are available. Can this be the reason that the second (B) un-install failed? How can I solve the issue?

BTW in both Kodis the Backup add-on fail, so I couldn’t take the new build from the first one (A) to the second one (B), thus, resolving the problem in this way. Some posts state that the issue will be solved in days. Should I wait and then use this solution?

Latest news. I tried to use the updated version of Backup to transfer the Kodi folder from one machine (A) to the other (B) but it failed. I also tried to do the same using Windows Explorer but also failed.

So, I finally succeeded in uninstalling Kodi in the (B) machine, rename the Kodi folder ‘Kodiold’, reinstall Kodi from the Windows Store, and started setting Add-ons and the rest from scratch.